Sonic
Worst service eve

I went to pick up lunch (ON MY BREAK) for myself and another girls at work! I got there and waited in the drivethrough forever, there were only 2 cars in front of me and 4 cars at stalls... NOT TOO BUSY FOR LUNCH TIME!!! I even waited at the speaker in the drive thru for 6 min before someone answered me. Then they got the drink wrong I gave it back to them and they handed me the right one (NO APOLOGY) then I get all the way back to work and figure out they left out one of the burgers had to go all the way back there get it get and gave them the old food so I could have hot food. All in all it took me 45 min and the drive is only 5 min. Less than 2 miles. To top it off when the carhop gave me all the food after they corrected it... She said "sorry but honestly it is the cooks fault". OK anyone in customer service know that was the stupidest thing to say. Learn how to take responsibility and not BLAME others!!! I will never eat there again!

Company: Sonic
Country: USA
State: Missouri
City: Independence

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