Wal-Mart Supercenter Store #2687
Customer service is a joke. All you do is get the runaround from every manager. They all tell you a diffent story to try and get you to go away

Don't buy GE microwaves from Walmart If you have bought or thinking about purchasing a new microwave beware of the models Walmart sells. Specifically the GE Model WES1450DM1BB.

What is the problem? Well, along with the other consumers who purchased this particular model microwave made by GE and sold by Walmart, within 2 months it just up and quit working.

This part happens to be at least a $50.00 part, not including labor to repair. Just for this repair it will cost nearly the $120.00 I paid for this thing new. Doesn't seem worth it does it? As far as the turn table motor, well the microwave service man can't even get the part.

Why is a certified and well qualified microwave repair tech unable to order parts for a brand new microwave?

Well the answer is Walmart muscled GE to use inferior parts and cheap overseas labor to produce microwaves cheaper. Therefore replacement parts are just not made available. So if your microwave model number starts with WES you are probably going to have a hard time finding replacement parts.

Of course this is not entirely Walmart's fault, they do only sell the things, GE is also to blame. GE should tell Walmart, as a company we, (GE) produce quality products and will not produce inferior products just so you (Walmart) can sell them cheaper.

Oh and have fun contacting GE support or returning to Walmart you'll just get the normal run around. Then most likely get frustrated like they want and give up. Then go to another store and buy another GE microwave. Your out a bunch of money and GE is selling twice as many microwaves.

Company: Wal-Mart Supercenter Store #2687
Country: USA
State: South Carolina
City: Greer
Address: 14055 East Wade Hampton Blvd
Phone: 8648771928

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