Verizon FIOS TV
Damage to TV

Our verizon cable package and DVR closed on many events over a couple of months - I'd usually contact tech-support plus they might get me-up and operating slightly - no prob. The final time-my container closed up Verizon needed to deliver a technology out to repair the issue. The Technology established the container was poor as well as in the procedure of splitting the container burned my HD interface on my tv-out. He mentioned it'd be difficult to get Verizon to pay for but he'd observed it occur before - the technology mentioned the container absolutely burned my HD interface out. The technology examined my Television and many containers to verify the initial container and my HD interface were poor.

The technology was proper - Verizon declined to pay for to repair my television and mentioned the technology never explained the Verizon container burned my HD interface out. Verizon stated they'd paperwork in the technology that my televisionis HD port did not function which the container when examined was good.

The Verizon client broker explained my television burned the box-out, that I'd still get hd-quality without utilization of the HD port - lye. I tried deleting support 4 occasions which specific preservation expert completely forced me into remaining. I can not think verizon is really misleading and minipulative. I simply need my television mounted and so I could view HD.

Im ashamed that I allow verizon preserve me like a client - they're really sorry and certainly will declare something to maintain the company.

I had been told several lies about support deals for web, television and telephone and invested more than 7 hours of my entire life within the verizon telephone que. Verizon sucks - I actually donot realize why they cant you need to be truthful. Do not they understand that managing people right is only going to succeed the Verizon organization.

Company: Verizon FIOS TV
Country: USA
State: Texas

  <     >