Bosch Evolution Side by Side Refrigerator
Delay in replacing appliance under warranty

We bought a Bosch Development alongside fridge which had restricted chilling capability and bad amount of snow stated in fridge. After calling among Boschis proposed fix facilities and 3 fix appointments, it had been decided the 3-month old fridge/fridge will have to be positioned. Bosch was approached by client and restoration organization and purchase was prepared to displace equipment. 5 days after Bosch began paperwork and designated an order quantity, the applying isn't been delivered without any established delivery day accessible from produceris customer support team. Customer support supervisor declined to consult with us. Customer support broker mentioned it was the fastest they'd observed an order prepared (5 times with provide projected another week). The customer support broker also informed us they have "a lot of calls" on Friday or Wednesday, their amount of client's requirements was what probably postponed the procedure. We are with no fridge for more than 3 months from the period we get the alternative!

Company: Bosch Evolution Side by Side Refrigerator
Country: USA
State: Texas

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