Horizon Technology
Prompt refund
- 10-29-2008
- 9
Electronics and household app.
On Oct. 25, I bought into the company, based on the sales pitch from Pete, for $2449.00. After the transaction, I came across the postings on "complaint" which were mostly negative. Should have done that first.
On Oct. 27, I called the company and talked to Shawn and told him I wished to cancel the contract and get a refund. He told me he couldn't do that in his position, but would put me in contact with the district manager Tay Craig.
Tay called me about 1 1/2 hours later, and asked why I wanted to cancel. After our discussion, he agreed to refund my money. Later in the day, I received a phone call from a secretary stating the credit had been issued to my credit card, and subsequently has been credited to my account.
As I would complain about negative communications with the company, I find I must also communicate about the positve also. Thank you, Tey
Company: Horizon Technology
Country: USA
State: Arizona
City: Tempe
Address: 2741 W. Southern Ave
Phone: 8663275267