Verizon FIOS
Long Hold Times and No Callbacks From Field Reps
- 09-17-2008
- 10
Electronics and household app.
It seems that when I ordered fios the customer service department could not do enough for me.
When there was a problem, it is at least a 30 minute wait to call for service.
For three days customer service persons told me I would receive a call from the service reps in the field.
Awful!
Company: Verizon FIOS
Country: USA
State: New York
City: Staten Island