Alltel
False Charges

I'd been a person with Alltel for several years.in 2007 I got a visit to Vegas, NV as well as created an end in Illinois to go to some household. Before I went I talked with somebody in the 800# in addition to somebody within the shop. Them both recommended me that used to do not require to alter my strategy or include something on and that I wouldn't be running within the places that I'd be visiting. Nicely after I returned and obtained my next telephone bill... Countless bucks in running costs. And on top of that... I appearantly created a call-in Sacramento, CA after which another call-in Dallas, California three (3) moments later. And so I named Alltel plus they explained that I ought to have recognized I had been running there because of some lighting on my telephone. Well I never noticed a lighting on my telephone for that and sometimes even understood one was on the website. So when asked concerning the costs for calls produced three minutes aside that Monster herself could not accomplish, they stated I created these calls plus they couldn't do something about them. I tried explaining towards the consultant in addition to a boss that it's difficult to create these calls three minutes aside and particularly if you've never visited either of these locations. I told them I no further desire to conduct business having a business that's likely to provide me bogus charges. Then they ended my agreement and billed me $200 some peculiar bucks for that. After I obtained the following weeks statement they'd additionally billed me for another month. After I named and faced them again they declined to complete something about this. They've the toughest customer support and terrible reasoning. Alltel may be the TOUGHEST organization I've actually handled! They have to learn how to correct circumstances once they have been in the incorrect!

Company: Alltel
Country: USA

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