Amazon.com
Sells refurbished / USED products as NEW

Purchased Sony Playstation 3 for kids gift DIRECT from Amazon LLC. Please note that this was a DIRECT order from Amazon, NOT a reseller on Amazon. Charged my card $403, item delivered a week or so later from Amazon's Fernley, Nevada Distribution Center. PS-3's come from Sony with a one year guarantee and can easily be replaced by Sony if item is NEW.in my case, PS-3 quit after 2 months of use. Contacted Sony (USA) who informed that by using serial number on unit, that I had received a USED or REFURBISHED PS-3. Not a NEW one as advertised and shown on Amazon. Amazon denies everything (even after talking to Sony rep.). But the proof is quite clear as their is no warranty decal on hard drive door. Amazon, after many phone calls only wants to refund $140.00 I USED to trust Amazon, but not after this. Item was listed as NEW, not used or refurbished... Amazon's "customer service" is overseas and they do not do anything for you. Avoid...

Company: Amazon.com
Country: USA
State: Washington
City: Seattle
Address: P.O. Box 81226
Phone: 8002017575

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