A&E Factory Service
Failure to show for service appointment!
- 12-03-2007
- 24
Electronics and household app.
A duplicate of the was delivered to Jeff Fettig, boss of Whirlpool:
Our Whirlpool dishwasher was planned for fix (the 4th period in 8 weeks) on Sunday, December 1 between your hours of 8:00 A.M. - 5:00 P.M. Est. The visit was established the previous evening with a telephone call From The&E Factory Support in my experience.in those days I had been recommended the support specialist might telephone me as he was making his previous visit and recommend me when he appear. Having not obtained that phone by 4:45 p. M, I utilized the Whirlpool site and situated the toll-free range. The Whirlpool owner subsequently approached A&E Factory Support and recommended me the support specialist was on his 7th support phone, which I had been next in-line. Again, I had been recommended he might telephone me upon his starting from that visit. At 6:00 P.M. EST, I once more called the Whirlpool quantity, but obtained a registered concept they were shut. I subsequently went online another time for you to access the nationwide quantity To Get A&E Factory Support. Their owner delivered a note towards the support specialist informing him to contact me by having an estimated period of appearance. Nevertheless, I never obtained a phone and also the support specialist didn't appear. Personally I think this degree of client (low) support is undesirable and desired to make sure that you know about those things of one's sub-contractors and just how their unprofessionalism adversely influences understanding of Whirlpool.
Sincerely,
Diane Patino
9748 Walkers Glen Dr. NW
Concord, NC 28027
(704) 706-3330
Company: A&E Factory Service
Country: USA
State: North Carolina
City: Concord