Cricket
Tired of Paying Late Charges Every Month

Every month when I pay my Cricket Cell phone bill there is a late charge. Even when I have phoned customer service or been to customer service to complain about this and I am ensured that there is no late charge, just pay the bill and everything will be straightened out next month.

The following month the same thing. This has happened for about 5 or 6 months straight. I phoned Cricket customer service on 10/22/07 and was assured that I could pay the bill at one of their machines that typically is inside a Circle K, and I wouldn't be charged the late fee. What happens? The late fee pops up and must be paid before it will allow me to pay the current month's bill. And if I didn't pay it and phoned Cricket again, then by the time it is straightened out, it will naturally incur a late fee AGAIN.

What the h% is the problem with these people? It's as if they don't make enough money doing business that they've gotta always charge me a late fee. I haven't been late on my bill, so why the d*d fee? They must think all I have is money to spend on my cell phone bill. Wrong!

Company: Cricket
Country: USA
State: Arizona
City: Phoenix
Address: MetroCenter

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