Sharp
Audio on 17month old 37" LCD stops working. Sharp refuses to support consumer's $600 repair ripoff

My 17 month old 37" Aquos LCD audio does not work. The repair cost is over $500, with no guarantee that it will be fixed.in my opinion, if I spend over $2000 on a TV it should last over 17months. Understanding the warranty is only 1 year, I contact Sharp hoping they would support my cost. They respond with unfortunately there is nothing we can do. If this were an appliance I carry around or physically handle, then I would maybe understand parts breaking over time. But in my opinion, this is a big screen tv sitting on a tv Stand, when the audio board needs to be replaced after 17months, that would mean something is wrong from the manufacturing of the product.

I now have to either spend an additional $500 for the repair or now buy a new tv. I was hoping for support from Sharp, but they got their money and have no interest in the consumer. I'm going back to the Sony TV, very reliable.

Company: Sharp
Country: USA
State: New Jersey
City: Mahwah
Address: Sharp Plaza

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