The New Connection
Scam, sent refurbished item, stole money, very rude customer service

Electronics and household app.

This company is running a scam! I really can not believe they are still in business. We purchased a Canon SD630 camera from this company and paid 249.00. After the purchase we were verbally acosted to purchase upgrades. They use hardsell tactics that would make a vacuum salesman uncomfortable! We were assured two times that this is a brand new camera in original packaging.

There company states that within 24-48 hours of payment the item will be shipped. It took two weeks to recieve a camera, only to find out that it was a refurbished camera, had scratches all over it. They make you jump through 5 hoops to get an address to return your item to.

We sent item back priority mail and the confirmation number showed that they recieved the package in 3 days. It has taken 20 phone calls to finally get a refund 3 weeks after they recieved the used camera. They only refunded 204.00

They verbally abused us on the phone when we tried to explain that restocking fee should not apply to our situation.

Do not buy from this company!!! Help put them out of business!!!

Stop them from scamming others!!!


Company: The New Connection
Country: USA
State: New York
City: Midwood
Address: P.O. Box 300425
Phone: 8008081675
  <     >  

RELATED COMPLAINTS

Canon U.S.A
Power shot s3 imaging chip went out

Camera Expo, Camera Whiz, Accessories Land, Digital Land, Digital World, Stargate Photo, Starlight
The Camera Whiz - Camera Expo - Bait and Switch, Rip-Off, Canon s80, claimed is was new, paid $300 more for new, sent a used Camera, refused return

Pyxis Camera, Sunshine Electronics
Company Scammed me out of $1600 for my Digital camera

Thedigitalexpo.com
If you don't buy accessories they will cancel your order without any notification Ripoff

Canon Usa
Sold me a defective digital camera, demanding $150 to repair it

TGM Digital, Supacam
Supacam company doesn't send refund for new camera, instead returned camera to me

Target
Stupid return policy Ripoff

FedEx
Digital camera from Cameta Camera - Expensive digital camera

Digitallydiscovered.com
Ripoff, rude, intolerable completely untrustworthy

Camera Giant
Bait and Switch