Canon
Camera defective camera, no recourse Canonusa.com

Canon Digital Camera Ripoff—Defective Product CANON
Paid $250 for new Canon Powershot A520 at local chain store (with a 15-day return policy), thinking the brand name meant reliability, plus had to buy rechargeable batteries, charger, and chip upgrade.
Used 4 times, very carefully kept in box, etc. Noticed poor quality (focusing, faded color) from the start—using HP computer with XP.

Then camera suddenly 'froze' at 5th time used, i.E., no view on LCD screen. Sent 3 e-mails and made a phone call to their Help and got varying answers, such as to hold down Display button, hold down Menu button (which, of course, I had already done), and Canon Help saying "hardware problem, " so mail in at my expense, plus return postage, for their techs to 'diagnose' for $89, with 'cost estimate of repair' to be provided on top of that.

Thus one can't get anything coherent out of either their e-mail or telephone Help except that it costs at least another $100 for Canon to even 'diagnose' why their product is DEFECTIVE.

Conclusion—the Canon digital camera is a poorly built, unreliable, substantially overpriced, worthless piece of utter junk with significant, recognized hardware and software problems.

Canon apparently is aware the camera has problems, refuses to do anything about 'repairs' which shouldn't be needed anyway, and I'm out about $300 with no recourse.

Don't buy Canon.

Company: Canon
Country: USA
State: Nationwide
Site: canonusa.com

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