RiteBuys.com
Their customer support hurts!

I'd requested a camera on Nov. 26th 2006 online utilizing a charge card. I named per week later to find out why my purchase hadn't been prepared. Unfamiliar in my experience there's a verification ask the clients component. Lastly the purchase was prepared within the telephone. Our camera comes on Dec. 10th 2006. I start the bundle to find out it's the incorrect camera, along with a restored one at that. Their site statements to market just new cameras. I consider the purchase slide that included the bundle also it provides the camera I did so purchase and that I was billed entirely for that camera. The camera I obtained was appreciated at many hundred bucks significantly less than the main one I settled for.

I immediately called the organization. They stated in order to obtain a RMA. And so I did, which required some performing, since I delivered it over e-mail several times and evidently they mightnot read either document. And so I eventually went to city and sent it 24 hours later. I acquired the RMA acceptance and delivered the bundle back, which came on Dec. 18th at 10 am.

Used to donot obtain any reinvestment on my charge card. I'd check back from time to time and got nothing. I e mailed without any answers back. I'd to document a of costs using the charge card business I applied. Lastly today 1-31-07 I acquired to Ceremony Buys by telephone, and requested about my reimbursement. I offered the client support broker my purchase quantity and he returned having a completely different title than mine. I am like, "NUMBER." He checks again and pops up with my name. O.K. I will get directly on it -3 business days he claims in my experience. And that I needed to ask what quantity have you been crediting my card? He explained there's A - 15% restocking charge. Therefore it was $102 significantly less than what I settled as a whole. It was their error, I ought tonot need to purchase it. Exactly what a BAD organization. Their customer support HURTS. I also submitted a using the BBB of NY. I'm looking to get every penny back. I've read websites of additional grievances with this organization, desire I'd observed them before choosing to create a purchase from their website. If you like a migraine headache, along with a discomfort within the back, and also to be out cash and period, go right ahead and purchase out of this organization; they'll certainly be certain to please you due to that.

Rite Buys

P.O. Container 300425

Brooklyn NY 11230

Ritebuys.com

Company: RiteBuys.com
Country: USA

  <     >