3 Techs, Incorporated
3 Techs, Inc, Did not honor service agreement, ripped me off $125 Ripoff

I own a Pioneer Plasma Display PDP-5040HD System, purchased in Nov without an extended warranty. The media receiver unit, PDP -504PU, died. I called 3 Techs, Inc in late Nov and informed them I had a faulty media receiver unit. They informed me in order to do a diagnosis on the receiver, they would need the plasma monitor. They offered in-house service and implied the $125 service fee would go towards to a $300 maximum charge if the media receiver needed repair. An appointment was made for Dec 18. The repair technician arrived. After 5 minutes of diagnostics, he declared it was the media receiver and indicated such on the service ticket. He also said 3 Techs, Inc, would be able to repair or exchange the media receiver and 3 Techs, Inc, would be in further contact with me.

After repeated phone calls to 3 Techs, Inc inquiring on the status of the repair, I was eventually informed there was nothing more they could do and I would have to ship the media receiver unit to Pioneer myself for diagnostics.in effect, 3 Techs, Inc, reneged on their service agreement. I believe 3 Techs, Inc, strung me along until the check written for the repair service cleared. They never had any intent to repair the media receiver unit. A request for a refund was refused and the service ticket closed by 3 Techs, Inc on Dec 27.

Company: 3 Techs, Incorporated
Country: USA
State: California
City: San Diego
Address: 7668 Clairemont Mesa Blvd
Phone: 8582784317

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