Directed Electronics
Sirius receiver was sent for repair and never returned
- 09-27-2006
- 5
Electronics and household app.
We purchased a Sirius S50 receiver from Circuit City in December. It was no longer working by June. We took it to our local Circuit City for repair and they denied us becuase we bought the unit online. The online service rep. Referred me to Directed Electronics for repair. We sent our unit in on July 3. Directed has had it ever since. Every time we call you you say it will be 2 more weeks. The level of run around we have been given is completely unacceptable. Noone is standing behind this piece of garbage receiver. Not the retailer, not the manufacturer and not even Sirius. I will be filing a complaint with the CA better business bureau as well as locally here in FL. Seeing how we never plan to get our receiver back as noone will even return a phone call to us, we are going to chalk the loss up to poor business. I am still fighting with Sirius to get our account cancelled immediately. I fully intend to file a complaint with everyone I can about Directed Electronics, Circuit City as well as Sirius.
Company: Directed Electronics
Country: USA