Cingular Wireless
Prepaid Go Phone Charged for Alarm Clock, Dropped Calls and Mobile Calls

Electronics and household app.

I would like to state that I have prepaid Service with Cingular Wireless and I get charged for using my alarm clock on the Phone, I get charged for all dropped calls, I even get charged for calls to another person using Cingular Wireless. I have the plan where its a $1.00 a day. 10 a min and free mobile to mobile and I'm still being charged for these service which are supposed to come with the plan.

What Cingular likes to do is nothing I have contacted several people about this and they don't care. I use to work for the company and they don't care because there not generating profit if they were on a 2 year contract this is a different story. The company uses these methods and pretty much tells them don't help them with anything especially if you go to a corporate store there trained to put them on the phone with Customer Service or I should say Care but they don't Care.


Company: Cingular Wireless
Country: USA
State: California
Site: cingular.com
  <     >  

RELATED COMPLAINTS

AT&T Wireless
Charged mobile-to-mobile minutes after merger of accounts

Cingular Wireless
Store Was Third-Party Dealer and Customer Charged Twice for Phone

Cingular Wireless
Migration Fee Charged and Cingular-to-Cingular Calls Not Free

Cingular Celluar
Ripoff

AT&T Wireless - Cingular
Told to switch every line to Cingular to service broken phone

Cingular Wireless Service
Contract cancelled after two months but termination fee still demanded

Cingular Wireless
Will not honor prepaid phone cards through Dec. 31 as stated

Cingular Wireless
Told of mobile-to-mobile plan, then bill near $900

Att/cingular Wireless
Phone Sent for Repair Never Returned But Plan Still Charged

Cingular Wireless
TDMA Phase-Out Forces Extra Fee or New Two-Year Contract