Sony
Rebate Not Received Despite UPC Codes for VAIO and CLIE Purchases

Electronics and household app.

I cut out my UPC codes for both the Sony VAIO laptop computer and my Sony CLIE handheld. I successfully got my rebate for my Memory Stick, which shows that my CLIE UPC code is fine. I also got my rebate for my Epson printer that I got together with my VAIO computer. For that rebate, I had to have BOTH the UPC codes for the VAIO computer and the Epson printer. So, that proves that my VAIO UPC code is fine.

Now, I've tried calling Sony in a million ways that one could think of, and the conclusion is that they are looking into this situation "internally". It turns out that the West Caldwell rebate center's phone number is blocked because it has an area code of 866. Also, it "could" be that the UPC code needs to be an original UPC code. But I already provided my original UPC code for the Epson rebate, and I can't produce 2 originals!

The end result is that Sony is looking into this situation, and hopefully they'll help me and everyone else out.

Lawrence
San Gabriel, California


Company: Sony
Country: USA
State: Nationwide
Phone: 8002227669
Site: sony.com
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