Sony
Sony laptop defective from the box and no install disks
- 10-28-2008
- 29
My Sony FS315B laptop was defective straight from the box. It is unable to install software, read disks, or reliably write data to the hard disk. Very poor response from Sony VAIO Support. They mainly rely on the customer to do all the diagnosis while they just sit there. Ignoring the fact that it doesn't work, you also have the "bonus" of the Sony "Locked" version of Windows XP installed, which has some hateful quirks in it. All Sony laptops do not come with any install disks! Sony "create" a recovery partition (usually 7.5Gb of hard drive space) to store the info that should be on the install disks. If you install the "proper" Microsoft version of XP, the Sony VAIO warranty ends. I do not recommend Sony Vaio products.
Company: Sony
Country: USA
Site: sony.com