Dish Network
Charged $678 for equipment on credit card after canceling service

My wife subscribed to Dishnetwork 7 months ago. Due to poor reception and lack of service she decided to cancel and not pay the bill for 2 months. Dish network in return charged the cost for the "free" equipment to my credit card in the amount of $678.00. I called and got 3 reps and 3 different stories until I tracked their corporate info. Down and got senior management who apologized profusely and said it was all in the contract I signed 7 months ago. I then stated that a lot can happen in 7 months and that the very small print on the contract was not adequate.

I suggested they either use a phone call or e-mail notice to let people know that they were about to be billed for $700 dollars. The rep. Said it was a great suggestion and that it would be 3-5 business days before my money would be refunded. This sort of tactic should be illegal. I have not gotten my refund as of yet and would implore anyone thinking of getting dish network to think twice and not!!! They are crooks. Charging over $600 on anyone's credit card without consent should be illegal.

Company: Dish Network
Country: USA
State: Colorado
City: Denver
Phone: 3037231000
Site: dishnetwork.com

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