Verizon Wireless
Text Message Fraud

How about this ripoff&Verizon just popped me for an extra 2 hundred dollars this month for Text Messages I never made or received. After jumping thru several phone number hoops, I was told that they originated from Premium SMS Messenging... A company that sends bulk spam messages to your number and bills your carrier.

My carrier, Verizon in this case, charged me, and is holding me liable for payment. Verizon's only suggestion was to turn off my messenging service, which I did, and unsubscribe from Premium SMS messages (another number) which I also did. When I called Premium SMS, they (of course) are fully automated with a limited menu. The voice of the menu is obviously oriental. I hit the button to unsubscribe and was told by the voice that it was done.

After much internet googling on this company, I find that it has recently been acquired by VeriSign, and has been the darling of all the top Cell Phone Carriers of recent months. Even though the person at Verizon that heard my complaint and gave me the number for Premium, told me that it was a growing problem for all the carriers I questioned why Verizon would allow this to happen to their custumers. She said they were "working on it". Yeah, RIGHT&in the mean time, I am liable for the outrageous phone bill.

Would you belive that they are billing me for over 100 text messages a day and more than 1500 for the month? I have maybe sent 15 total in the past month. I never got to see these "text messages" that they claim I am responsible for. As a simple consumer, we are at the mercy of these Corporate Crooks. The sad part of it all is, I am locked into another two years contract with my phone.

Company: Verizon Wireless
Country: USA
Phone: 8009220204

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