Dish Network
Ripoff Bad business decisions rude ignorant employee

I have a small business. I signed up with Dish Network about 4 years ago and registered my company name and address as the user of the service. Now, after 4 years, I get a call out of the blue by an ignorant Dish Network employee who said she found out that "I" was a business! Further, she said she was going to raise my rates to about double what I had been paying, because I was a business.

I told her that she was correct, the store was getting Dish Network service and that Dish Network was quite well aware that it was a business using the service as the bills came in the business name, to the business address and were paid by a business check. All for more than 4 years.

I told her that I was not going to pay double my monthly rate (going from $33.50 to about $60 per month). I told her that I had an established relationship with Dish Network and they were quite well aware that this was a business. I said that I would switch to cable service before I paid her any higher rates.

She got irate with me, and since she has the ability to cut off the service, she seems to think that she has all the power... Her way or the high way! So I hung up and she cut off the service 5 minutes later. Never mind that I was already PRE PAID until the next billing cycle, she just cut off the service.

So I wrote a letter to Charlie Ergen the CEO and gave him a little math lesson. I pay over $400 a year to Dish Network for the service. Over the past 4 years, I have paid them over $1600.

Prior to his ignorant employee calling me, I had no desire to change TV providers. But now, I will switch to cable. Dish Network will be losing my $400 a year, year after year after year. BAD BUSINESS DECISION by your rude employee, Charlie!

"I" still will get TV service and at most, I will have to do with 'old fashioned' TV reception for a couple of weeks until the cable is hooked up. No big deal for me.

Keep in mind that while this is a business, it is not a bar or hotel or restaurant. Just a small shop with the owners and (1) employee watching the TV between customers.

So people, how about a round of appaluse for the ignorant $8 an hour Dish Network employee who cost her company thousands of $ of income over the many years to come that my business would have been using their service! You go girl!

Company: Dish Network
Country: USA
State: Colorado
City: Englewood
Address: DISHNETWORK. COM

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