Tracfone
A big scam and ripoff!

I ordered a Tracfone online. Buy 40 minutes get a reconditioned phone free. Thought it was a good deal considering I can't get a traditional cellphone without a huge deposit. Received the phone in a timely manner, however, the battery wouldn't charge. So I called them and they said that I would receive a replacement phone in 5-10 days.

Those days came and went without a phone. So I called them again today (Aug. 29). The rep (who, by they way, have a bad case of broken english) said that there was a delay because of the hurricane. Well there wasn't any hurricane when I originally was suppose to receive the phone. He then said that I will receive the phone in 5 days.

Well if there's a delay, then how can he tell me when I'll receive the phone? I have a feeling I am going to get the run around. And I can't figure out why I had to send the entire phone back when it was jus the battery. I should have just gone to the store and bought a new battery.

Tracfone has the worst customer service and the worst "english" speaking reps.

Company: Tracfone
Country: USA
State: Florida
City: Miami
Address: 8390 N. W. 25th St
Phone: 8008677183

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