Sprint PCS
Over your minutes scam RIPOFF

I just changed over from Sprint to T-mobile because of similar issues. Their customer service department was a nightmare. They cut off my phone for going over my minutes even though their system which I accessed via my cell phone told me that I owed $58 (nowhere near my cut off rate of $125).

When I asked the lady why her system was not updated she hung up on me and switched my cell phone over to a recording that stated that I needed to call from a landline. I use my phone for business so as soon as I got to work, I called T-mobile and switched my number over. T-mobile provides several multi-band phones that allow you to call internationally AND from countries around the world. I don't have to pay $4.99 per month for access to international calling AND I can text message anyone in the world for. 35 cents (receiving a text for. 05 cents.

Considering I deal with many international clients, this worked out beautifully. Paying the early disconnect penalty will be about as much as the $200 fee that they charged me within the span of 3 months, claiming that I was over my minutes. How on earth when I barely used my phone during my non-free hours. Hogwash. I love T-mobile.

Company: Sprint PCS
Country: USA
State: Nationwide

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