COBY Electronics
Broken tablet

On April 11th I sent my Kyros tablet in to be fixed. After 4 weeks, I called to find out the progress of the repair. I was told it was not in the system and to wait 6 weeks. I called back on 5/31 and was told that it was not in the system and to check back at 8 weeks. I called on 6/7, same story. It is not in the system. I called again today, 6/25 to find out why no one knows of our tablet. I have been told be different people that they would investigate and get back to me. No one calls me back. I called the headquarters and was given a voice box, with no name, and left a message. She did not get back to me. I tried calling HQ today, but there is not any one answering calls and the voice mail is full. Very frustrated with the whole ordeal. Not sure which way to proceed.

Company: COBY Electronics
Country: USA

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