American Platinum
They would not & will not take my admitting to a mistake i made only 10 minutes after what i realized i did

Education & Science

I admit i made a mistake after i realized my own error, i called the company to tell them what i did. They claimed they would take care of it. I admitted i accidentally hit the wrong button & accepted thier terms, which i obviously did not want to do.

I found out a month later that they did not take care of the problem, seeing that they took out $150.00 out of my checking account & a $ 12.00 monthly fee. I called them back & explained what happened. She was unwilling to give me money back, & said i can't refund you, because i clicked the acceptance box. I again explained that i admitted my own error & called to correct it & was told it would be taken care of. I obviously was not re-funded & i'm having a very hard time getting a hold of them now to cancel my card. What a rip off & very unprofessional company.


Company: American Platinum
Country: USA
State: Georgia
City: ATLANTA
Address: SERVICE@AMERICANPLATINUM. COM
Phone: 7045253880
  <     >  

RELATED COMPLAINTS

Appliancesconnection.com
REFUSAL to fix thier ADMITTED mistake: Sent me a BLACK bed instead of the WHITE i ordered

US Bank
Banker error on account close-transfer led to $700 withdrawn

Magic Jack Phone Service
They turned my phone off and admitted it was their error. Its been over days and they still haven't restored my service. I have copies of the chat sessions

Washington Mutual
Poor money management. Horrible customer service

Cricket Wireless
Charged more money to fix mistake they admitted making

Jim Gaddis, Datamark
Consumer Report

TicketMaster
Sent WRONG tickets, won't admit the web site made an error Internet

Royal Caribbean International
Will not pay for crew's admitted error Ripoff

Priceline.com
Billed $190 for a flight booked by mistake with several browsers open

Priceline.com
Vacation package booked at wrong price and refund incomplete