TRS Institute
Trsinstitute.com over 2 years of collecting of rightful refund

This company in short has taken my money that I paid up front for and never received it back after I requested a refund multiple times. They kept putting it off until the refund policy ran out, they used that against me and told me it was too late. I only used their services for Module 1, I was supposed to graduate once I completed Module 4. However, while Module 1 was going on I could not help it but notice the lack of this company being able to retain their employees. I started off with a male teacher, all the sudden he left the company and we had another teacher, all they said about him leaving is he was "no longer with TRS", everything about why he left was top secret and was never disclosed to any of the students. The next teacher was ok, but once again was replaced by someone else.in the short time I was with them I had a total of 3 teachers and this was for one Module only!
Once I started actively demanding my refund, and decided to NO longer play the nice, quiet and patient client, I was told that the last teacher I had actually discussed my wish to receive my refund to was no longer there. That told me if I would have continued I would have had at the very least 4 different teachers! This alone shows you this company is not organized at all, when you have that much movement or turnover of teachers/employees the only ones that end up suffering in this situations is the students.
I have been actively going back and forth with them demanding my refund, and have also explained why after a little over 2 years now I still deserve my refund, and will not give up. I went on to tell them their services would be of no use to me since I have taken a completely new route in life that does not involve medical transcription, as well as I had no choice since I had an unfortunate accident involving my hand (completely documented) that has permanently kept me from trying to pursue any career that requires frequent use of a keyboard. I even sent them pictures of my injury. Also I am a Military spouse and described to them when I completed my last move I had no internet access for a long time.
They refuse to see their faults in this, I was completely honest with everything and even sent them emails of the times my latest teacher and I discussed my circumstances, however, once again, they used those emails against me and said the fact I was speaking to my teacher past the 1 year refund policy mark means I was pursuing this career and therefore do not deserve a refund. I could have very well lied about everything and demanded my refund with nothing but lies and not sending any emails I had kept, however, I will not go to that low level.
I recently received a call from one of their reps, and of course TRS takes no fault in anything, never mind their teaching was completely inconsistent, not organized, and extremely confusing due to their lack of being able to retain employees, they wanted to offer me a deal, to say the least all I want is my refund, nothing more and nothing less. I know I am not due all of it since I did use their services for one module, but I believe it is fair to get back what is rightfully mine.
I have not and will not unjustly defame any one or any company, this is simply a review of my factual experiences with TRS.
Everyone using TRS services or contemplating it please keep in mind lack of being able to retain employees is alone a HUGE REG FLAG!
I will be more than happy to update this review if and when I receive any news back from TRS.

Company: TRS Institute
Country: USA
State: North Carolina
City: Greensboro
Address: 628 Green Valley Rd Suite 300
Phone: 3362744040

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