GE Capital Cons Cardco
Best Buy Six-Month Promotion Became 21.98% Interest and Late Fees

Education & Science

Four years ago, Best Buy offered 0 payments for 6-months, No interest for 6-months. I was at the time looking for a new car stereo system, and decided to utilize this promotion to purchase my new car stereo system.

Best Buy approved me for this card with a two-thousand dollar limit. Over the next few months I would receive a bill with a zero dollar amount in the due box, and a promotional pay off offer, but no bill due. When I received the bill that following December, I had a bill of 95 dollars due and a percentage rate of 0% to 21.98%. Where did this come from.

Calling the customer service line was no help, no information provided to me but that it was my responsibility to pay the bill. No where in writing did it state that I would have after 6-months a daily interest rate of 21.98%. I also had a bill date due of the 20th, if a bill was received in their hands and posted on the 21st a finance charge would double in dollar amounts and a late fee of $29.00 would be applied. Even if I mailed the payment to them with sufficient time of delivery.

There was no way of having percentage rates reduced no matter how you proved to be efficient with your account on paying. No matter when I sent the bill it reported as not arriving to them until the 21st or 22nd. So my bill would always have an abundance amount in finance charges on top of $29.00 late fees. Customers have no way to contact them by phone to pay the bill with out an additional charge, nor can I even go to Best Buy.com and enter my account to pay on line. They state my account is unrecognizable. Even though my bill has Best Buy logo on the bill sent to me.

GE Capital Cons Cardco has ripped me off for the past four years on interest charges and late fees.


Company: GE Capital Cons Cardco
Country: USA
State: Kentucky
City: Louisville
Address: PO BOX 900155
Phone: 8003955111
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