Public Storage
Ripoff

Public Storage They ruined all of my belongings that were moved and stored in their wharehourses. Everything was mildewed and melted. They lied, cheated me and they were nasty consumer rip-off fraud Pompano Beach FloridaPompano Beach Florida...

I used Public storage to move and store my furniture and clothing. They told me my things would be in climate controlled safe environment.

For starters the personnel in Pompano Beach, Florida facility were abusive, nasty and prevented me from getting to my belongings once they were stored. I was overcharged and never sent bills or invoices for charging.

They charged me late fees and i was never sent a bill for services. When I went to the facility they told me they would investigate my problem and get back to me. They never did. When I complained, they said I never asked.

When I finally got my things out of storage everything smelled and had mildew. My furniture was ruined, all my clothing smelled very bad and there were roaches and vermin in my boxes. My furniture was discolored and a plastic frame had melted.

I called the insurance company (I paid extra for insurance) and they sent out a claims examiner. He took pictures and said I would be compensated for my damages. He admitted to the mildew and said i should count all the clothing and get receipts before I was paid for damages.

After i got bills and estimates, which took a few months, they told me my case had been closed. When i tried to reach the examiner, I was told by him that he no longer worked at the company. When I tried to get a copy of the damage report, which i never received, I was told i couldn't have it. They tried to settle with me for $700, when I lost over $4,500.00 in damages. Everything i had in storage is ruined. I spent over $5000 in moving and storage for nothing.

Also, all my electronic goods don't work now. My VCR and my CD player are not working due to heat and all the elastic in my clothing had melted. The insurance company said they are NOT responsible because of "atmospheric changes" to my containers.

I noticed that none of my paperwork has the address or phone number of the home office in California. When I called to complain months ago I was told that the personnel in Pompano Beach said i was abusive. This is one very dishonest unsavory company that is selling stock on the NYStock exchange. They use deceptive business practices and have a bad record with the Florida Better Business Bureau.

Company: Public Storage
Country: USA
State: Florida
City: Pompano Beach
Address: 3001 Center Port Circle, Pompano Beach, Florida 33064
Phone: 8182448080

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