Direct One
LLC ripoff deceptive company consumer fraud ripoff

I signed up for what I thought was a good deal on long-distance rates. They had a 10 day free trial and obtained my credit card number from a company I ordered a product from (crazyape.com).

When I signed up on 4/4/03, the rate was $5.95/month for 1000 minutes... When I recieved the welcoming statement 4/4/03 the rate was $59.95/month for 5000 minutes!

I immediately called the phone numbers they gave: 1-800-863-8667 and 1-877-863-8667, neither of which were in service. I sent and email to their email address (return receipt and saved!) on 4/8/03.

I never received a receipt confirmation or a reply. My letter stated that I was cancelling my account effective immediately, and rescinded their right to charge my credit card (this is my right since I was (actually still am) in the "10 day free trial period".

I was charged $61.95 on 4/9/03. Now I must try an resolve this through my credit card company or some other way.

Company: Direct One
Country: USA
State: California
City: Santa Ana
Address: 1820 E. First Street, Ste. 440/P.O. Box 11968
Phone: 8778638667

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