Kaplan Medical Test Prep
And Admissions Not refunding back my deposit money. Haymarket One Congress St

Kaplan medical announced in June that they were raising the courses prices the following month. They offered students a promotion that if we put down $500 as a fee deposit, they will 'lock' the older price for that course ($1359 for Med-Pass 30 visit center prep) and the balance could be paid before starting the course. I specifically asked if this deposit was totally refundable and they confirmed that the deposit money will be totally refundable and I could take the course at any later date. Never verbally or in writing, I was ever told that I had to start the course within certain time period or the money would be forfeited. So I put $500 down and a few months later added another $359. After this I had to go to my country. When I came back, I requested to postpone the start date of my course, as I was expecting my son at that time. I found it even harder to attend the classes after his birth, so I requested the refund. The Boston center said they cannot refund money as its been over a year and I should contact the main office in California. Operators would put me on hold or give me the voice mails. I called the Boston center, their manager, the regional manager & even the hub office. Nobody ever returned my phone calls, nor e-mails. None, even once! I kept on calling & waiting & then reminding them again and again. Its an hard earned money coming out of a students pocket and I need it back.

Company: Kaplan Medical Test Prep
Country: USA
State: Massachusetts
City: Boston
Address: Haymarket One Congress Street
Phone: 6177224180

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