Time Warner Cable, Farmers Branch Texas
Charged me $139 for "rental of a modem"

First of all, i tried to get my internet through several other companies for $9.99 a month. They informed me time warner controls my area. Timer warner does have a monopoly on my block.

I got the month to month, no contract service for the roadrunner high speed internet. $44 a month just for internet.in November i paid my balance in full. Twc called and left a message asking if i would like to continue my service or they will send a tech to permanently cut off my cable (i couldn't access internet anymore).

I didn't return the call because i'm saving to move and didn't need to waste $44 a month. This was still November. So January 23rd i get a twc bill for $139.
I called, they said i had to talk to billing (billing was a recording to leave a message.) febuary 3rd, i get a call from collection. They tell me it was a monthly charge for renting the modem and buying the modem. (if i bought it, how could they charge for renting it?

They did let me return the modem for $44. I still had to pay the rental fee of $97. I will NEVER use twc or recommend them to anyone. Beware!!!

Company: Time Warner Cable, Farmers Branch Texas
Country: USA
State: Texas
City: Farmers Branch
Address: 14079 Senlac

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