Westgate Resorts
Discount ticket offer turned into timeshare tour and penalized hotel booking

Education & Science

We found discount tickets to Colonial Williamsburg, on the web and called to find the deal. It appeared that Westgate was conducting 90 min timeshare tour. It went about one hour the "approval" process. Than they called me back and said I need to purchase hotel, I told them I do not need to stay but Westgate representative said that in order to have discounted tickets you have to purchase hotel. So I did purchased.
Needless to say the hotel was dirty and smelled just like bug killer. We could not stay in that hotel. We called provided phone number and what a surprise hot line is from 9-5 Monday-Friday. Than I went inside in hotel and asked for booking information and she had 24-7 phone there. So I called and she said for the price I paid $35 she has no hotels, I told them that they made bookings and better change my hotel to better or at least where we can stay. They changed to more expensive one and in the morning they told me that I am penalized for that.
In the morning we arrived to Westgate and I found that I am disqualified because my brother in law was there too. So now I have to pay all my tickets to Colonial Williamsburg and also pay hotel I did not wanted in the first place.
I called to Attorney General and will continue to monitor this case, I wish to sue Westgate and Hotelscorp.com for the lost Thanksgiving around 50 million.


Company: Westgate Resorts
Country: USA
State: Florida
City: Orlando
Address: 5601 Windhover Drive, Orlando, Florida, 32819
Phone: 4073513350
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