Astral Pools / Dolphin Pools Limited
I have bought a aboveground pool and broke in the garantee period, and they do not want to repair it or chang it.internet

On the late 2005 I David Vassallo and my wife Carmelina Vassallo decided to buy a above ground swimming pool, We went to a shop in Gozo the Dolphin pools limited and choose a round one. We bought it and they come to build it. It only lasted one night water was pouring out of it. So they told us that they have a better one but it was over lm 900. We decided to go for it by paying the sum of Lm 100 (232.94euros) monthly.
When we bought this one the first thing we asked them if in case of damage if it could be repaired the answer was YES.

On February the pool just cracked in all 4 corners, we went to the shop and told the salesperson (Denis Muscat) what happened and asked him to repair it, He phoned Malta (Saviour Dingli) and told him about the problem. The answer was NO it cannot be repaired, but they told us that made arrangements with the astral pools in Spain that will get one for FREE (liner). This was February today is September and I had nothing but lies. I had gone to the shop every weak and every time they have a new excuse. I even told them that I was going to pay for it, Now are telling me that You havent in stock Is it true or another excuse? We are talking about An Astral pool (Venice) that costs over Lm 900 (2,096.44 euros)!!! I have asked the sum of Lm 300 (698.81 euros) as a refund but they refused.
So please review my case.

Yours

David V
(ID-146671).

David
Sannat Gozo
Malta

Company: Astral Pools / Dolphin Pools Limited
Country: Spain
State: Spain, Internet
City: Barcellona
Address: ASTRALPOOL HEADQUARTERS (MARKET POOL)

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