Royal Oak Finacial Group
Ripoff

Gabrielle Caruthers phoned me telling me that I had been approved for a 40,000 loan and I had to send in a sercurity deposit of 3,479.80 along with my id and a voided check for the lender to deposit the money into account within 24hrs.

I was told to send it via western union but i had to do two seprate transactions to diffrent carries to be picked up in canada. I asked Gabrielle why would I have to send my money to canada if Royal Oak was in Troy Michigan? She then said it was because the loan officer was out of canada.

After reciving my first deposit a woman by the of Karen called and stated that she worked in customer service and that the loan officer had called and requested more of a deposit I then asked for a supervisor which then a man by the name of marcus got on the phone and stated the same thing.

I told them that i was not sending anymore money to them if I had all of what they where asking for then I would not have applied for the loan in the first place.

I requested that they refund my money and he then said that it would take about 30-45 days and that I would get a check in the mail, after not hearing or receving anything in the mail I thaen started trying to get Gabrielle back on the phone at which time I kept getting her voicemail so i started dailing diffrent ext. At which time I got Karen who stated that Gabrielle was on vacation for 2weeks and that she would have to have a supervisor call me about my refund.

No one ever called and now everything is no longer working for these people. I will not stop looking for these people until I fill justice is done they have messed up alot of people lifes. Hard working people thta trusted in what they were told.

Company: Royal Oak Finacial Group
Country: USA
State: Michigan
City: Troy
Address: 1441 E. Maple St
Phone: 8883361311

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