Hartford Auto Club
Is a dishonest ripoff & fraudulent scam company

This company SCAMS you by saying they are going to mail you $100 in gas rebates just for trying out their company, on a 15 day trial period. The first problem is that they do not tell you that when the 15 days are up, they AUTOMATICALLY debit $100 from your checkin/savings account unless you call and cancel first. Where they get your checking/savings information from, they do not inform you, neither prior to this or when they send you the letter explaining the policy.

It's not over yet! When you call the customer service number they provide you with, it is busy about 9 tries out of 10 in a 30 minute time span. When you DO finally get through, it is automated, and you proceed through the options, and enter in the membership ID number which is on the card they send you, you are asked to verify this number with you 5-digit zip code. Well, apparently you aren't a member and therefore these numbers are invalid, and you cannot use their customer service line. So the only other way to contact them now is via mail which will not reach them in time to cancel before your account is billed $100.

It's still not over! Since you cannot use this customer service line, you cannot even use your membership, (which you just unwillingly paid $100 for because this is the same number you are given to call to recieve your roadside assistance. Not that it would help anyhow since it is almost ALWAYS busy.

Jessica
Eugene, Oregon

Company: Hartford Auto Club
Country: USA
State: Florida
City: North Miami
Address: 666 N. E. 125th Street
Phone: 8668889157

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