Bidz.com
The worst ripoff as far as quality Cannot reach Customer Service They should be required to refund all unsatisified customers

I see we all have been taken for a ride, however I think we should all stick together and make sure they pay for the trip. Like all of you I too bought broken, worthless jewelry and paintings certified by the artist (which is no doubt a trained chimp in the mailroom doing paint by numbers). Somewhat luckily (I guess) I cancelled the orders although I was billed for 2 of them which they are going refund excluding the re-stocking fee. How does one charge a customer a re-stocking fee for items that were never shipped or are defective/damaged? The 3rd painting that I cancelled they threatened to damage my credit if I stiil didn't pay for it. They later sent a nasty email telling me that they were cancelling my account because I did not pay for that 3rd item. Well Duh I only told them 3 times to cancel my account.

When I finally got through to customer service... Well you what happened. But good news folks they do have a toll free number!!! It was like pulling teeth but here it is... 1-800-444-8124.

After calling for several weeks and not getting through (I do have copies of my phone bills and have taken pictures of the extremely expensive jewelry I bought-I suggest you do the same) I wrote a letter to the Customer Service Manager, Jorge L. Gonzalez in which case I was put on a list to all customer service personnel as a crazy person handle with care. Those weren't the words that Martin of customer service said but the meaning was clear. I recieved a letter today from my bank saying that my dispute with the company was being denied because I was the one that was commiting fraud because I didn't send the items back. As you well know we can't send items back without MRA#s which they refused to give me.

Enough is enough, I will do what the Culver City Police[ (310) 837-1221] suggested and call the FBI charging them with internet fraud.

FYI: Please do not call or email them anymore. File your complaints to those who can shut them down. Let's not give them any indication of what's going on, they have made their money. I think that they are considered a high risk for leaving the country before we can get our money back and be questioned by the proper authorities who will hopefully bring them into court on several counts of fraud.

To those of you who may be already investigating them you may already know this but just in case:

Bidz.com Company Directory

President/CEO David Zinberg
CFO/Controller Lawrence Kong
CTO/Technical Anatoli Lau
Vice President/Executive Sec. Marina Zinberg
Vice President of Operations Claudia Liu
Director of Public Relations Natalia Sokolova
Auctions Manager Vilius Zukauskas
Customer Service Jorge L. Gonzalez

Company: Bidz.com
Country: USA
State: California
City: Culver City
Address: 3562 Eastham Dr. Culver City 90232
Phone: 3102807373

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