HH Gregg/GE Capital Cons Cardco
Refrigerator 90-Day Plan Charged Full Interest After Overpaying

Last March we purchased a refrigerator from HH Gregg on the 90 days same as cash plan. In April I sent a payment of $180.
(only about $20 was required). In May I didn't send a payment but in June I sent another payment of $200 (again much more than was required). I then paid the balance off a week before it was due.

The next statement billed me for the entire amount of the interest. I called the credit company and they told me if I missed two months in a row it voided the credit agreement. I hadn't done that, so I went to HH Gregg and told the manager the whole story. He listened and then called the credit company and handed me the phone and walked off. GE told me the same thing they had just told me at home to which I responded that they had just lost HH Gregg a customer. The woman on the phone said sorry about that, and that was the end of the discussion.
I dumped my cut up HH Gregg card on the desk in front of the assistant manager and he never looked up or said a word.

I will never shop at HH Gregg again because I feel it was their responsibility to make sure the credit company they used was honest. GE Capital Cons Cardco is not!

Susan
Lafayette, Indiana

Company: HH Gregg/GE Capital Cons Cardco
Country: USA
State: Indiana
City: Lafayette
Address: 311 Sagamore Parkway
Phone: 7654475031

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