Firestone
Warranty A Waiste of Money

Paid extra for the tire warranty and service. At time of purchase many promises were issues and the service clearly states that Firestone will fix or replace tires if there is a leak or other problem. At two different Firestone garages [Bolling AFB & Andrews AFB] I was put off for other "paying now" costumers multiple times; They must of thought I was not paying attention. It was so bad that even after they took my car in I saw the guy that was assigned to my car working on other cars while I waited. The first time they had my car in they stated that they could not find a leak; the tire still had dust on it. How can you check for leaks without getting the tire wet? Cashier/Manager at both Bolling and Adrews AFB was much more interested in the "paying now" customers; alowing them into the garage ahead of me.

Company: Firestone
Country: USA

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