Choice Home Warranty
It is a scam - they don't want to cover anything. 3/4 claims are denied

It is a total RIPOFF to buy warranty from this company i. E Choice Home Warranty. They only want your money and won't pay out any claims. Any time you report a claim, they are looking for reasons to deny your claim irrespective of whether it is covered item or a non covered item. I had to fight for every claim and only got them to pay 1/4 claims on an average. I had a problem with my AC and CHW sent a service agent who found a leak in the Freon and so they filled the Freon. A month later the AC quit working again and they sent the same agent again who was instructed to just fill Freon again when he reported to them that the problem is a coil that needs to be replaced because it was leaking. They filled it again and then a week later the AC quit working again. So I contacted CHW for the 3rd time and now they say that they won't cover the repair because it is a preexisting problem which is bullshit. They didn't want to cover it because it costs $2100. I owned this house for the last 3.5 years and didn't have any problem with my AC all along and now they don't want to cover it because it is a preexisting problem even though the service agent that came out to the house reported to them that the AC is in good working condition and had no other problem. Overall I would say it is absolute waste of time to get warranty from Choice Home Warranty. I was so frustrated and wanted to cancel the policy and at that point they say that they would charge me all the months that I was with them which at that point was about 5 months the repairs they paid for and a $50 penalty which added up to be a little bit over my annual premium and so didn't want to pay me back anything. All in all I guess I didn't loose money but it was 5 months of frustration and agitation that I had to deal with rather than peace of mind as they advertise. They advertise to get their warranty and forget about repairs but what it is is that you buy the warranty and should forget about that money you paid them

Company: Choice Home Warranty
Country: USA
State: New Jersey
Site: choicehomewarranty.com

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