Hearthware Inc
Nuwave Precision Inducton Deceptive Sales Practices Exorbitant Shipping and No Customer Service

Since I ordered by the web, I could see that the so-called free items in fact were charged to me in the exorbitant shipping and handling charges. No problem unless one needs to return items, since the shipping and handling charge is more than the product.

In my case, the return consideration arises because I received an item that is slightly damaged. No customer service response has been available, either by phone or email. So I am left with a damaged item. The sellers in this case have also removed the option of just returning the item and disputing the credit card charge, by making the exorbitant shipping charge non-refundable.

I categorize as deceptive sales practices the lack of customer service response coupled with the exorbitant shipping charges, coupled with the advertising claims that items are free except for shipping and handling. This sort of manipulation of consumers should be illegal.

Company: Hearthware Inc
Country: USA
Address: 1755 N. Butterfield Road, Libertyville, IL
Phone: 8557422665
Site: nuwavepic.com

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