NuWave Induction Cookware
Precision Induction Cooktop Charging exorbitant shipping and processing fees for each item in the kit and then not shipping the two complete kits

I ordered the NuWave Induction Cooktop set from a tv advertisement that offered the product with a 9.5" inch fry pan, an 11.5" fry pan, a Fondue Set with Steamer basket, Recipe Book, DVD, Chart & 1 yr warranty. Then it offered a second set free, but you had to pay additional shipping. I received two cooktops, 1 set of the fry pans, 1 fondue set. Missing, was the second Fondue set, and Fry pans. This ended up costing me $99.99 plus $38.85 for a Cast Iron BBQ Grill (which was an additional item). The shipping and handling was a whopping $149.80. Now, in order to get the extra set of fry pans and the fondue set the company failed to ship to me with the original order, I am being charged an extra $54.95 shipping and handling to get these items. Even their web site states TWO sets. But they do not ship you two sets. I think that charging me extra an extra shipping and processing charge to get my missing items in a BIG rip-off since it was their mistake to begin with. I also think that $149.80 shipping and handling is also extreme. There should be a cheaper way to ship this kind of product.

Company: NuWave Induction Cookware
Country: USA
Address: 1755 N. Butterfield Road, Libertyville, Illinois 6
Phone: 8557422665
Site: nuwavecooktop.com

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