Brandsmart USA
Product received broken and vendor will not arrange return shipping

Purchased a Bissell 86T3 carpet cleaner and it was received broken on 6/22. Contacted Brandsmart within an hour of receipt and was advised they would contact UPS and arrange return shipment. I was to receive instructions by 6/25 for UPS pickup. Called vendor today and was was advised that it is my responsibility to arrange return shipment at my cost even if the product received was defective.

Company: Brandsmart USA
Country: USA
State: Florida
City: Hollywood
Address: 3200 SW 42nd Street
Phone: 8004328579
Site: brandsmartusa.com

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