House Of Wesley
Sold dead and inferior plants. Refuse refund. This was the first time i ordered plants from this company. Placed order on 3/15 and never receive any notification as to when myplants sh

Sold and delivered dead and inferior perennials. Refuse a refund. Claimed return label was not within the 14-day from shipment date. I placed the order on 3/15. Order arrived on 4/23. Tried to call their office for one week every single day, but always got a busy signal. Next, I sent three emails to find out where my order was told they couldn't find my order. I decided to cancel my entire order since I never received any notification for the status of my delivery.

On the same day I cancelled my order, the plants finally arrived. When I opened the bag, most of the plants were dead or about to die, roots were all dried up, no green growth on the tiny plants. Out of the 20 plants I ordered, 5 plants survived because they were delivered in tiny pots. The rest was garbage. They claimed they shipped plants on 4/6, but I did not received them until 4/23. My delivery must have gotten lost and that's why most of the plants were dead.

I am so upset and pissed off because they refuse to issue me a credit on my Visa account because they claim it was not within the 14 day period from their ship date. Do not buy from this company. I will be reporting this incident to the Better Business Bureau and every consumer watchdog group I can find on the internet.

Company: House Of Wesley
Country: USA
State: Illinois
City: Bloomington
Address: 1704 Morrissey Drive
Phone: 3096647334
Site: houseofwesley.com

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