Snsam Lifesmart Products
Lifesmart Ignore phone calls, refuse to replace or repair, liars, deceptive Internet

I bought this product in early January and it arrived in a defective state. I have been attempting to have the unit repaired or replaced since then. It is now May, and I have finally received a response asking me to repair the unit myself if they send me the part.

The unit is the Lifesmart Stealth Heater 6. You speak to someone in India when you call to complain, and then they have a 48 hour call back period. If they call, they don't provide you a way to contact technical support directly, you simply have to call them again in India and receive another 48 hour call back period.

I would NOT recommend this company ever to anyone that enjoys receiving good customer service and dealing with companies that stand behind their product! Unbelievable that they want ME to fix the defective product they sent me instead of replacing the unit!

Please do NOT buy their products. They deserve to fail and be replaced by a legitimate business, not this crapshoot they call a company now.

You've been warned.

Company: Snsam Lifesmart Products
Country: USA
Phone: 8664842066
Site: snsam.com

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