Gaylord security/ADT
Rude Telemarketing Calls, $99 Fee, Installer Four Hours Late

Construction & Repair

I got a call several nights in a row by a very rude telemarket person. The company was Gaylord Security numbers 425-227-7163 or 425-298-3963. I am single and just moved to a new home and wanted a security system but was really bothered by the unprofessional business ethics. I had been warned about this company by friends but they were the first ones that called for a free system lol, they charged me $99 for install but the salesmen told me it would be about $1800 to cover a 1000 square foot 3rd story condo with 2 doors and 3 windows.

I could not believe how shady this was the person on the phone says ADT, they are not ADT they are Gaylord Security lic. # gayloii055jg. ADT buys the contract and then charges gaylord to monitor the systems thats how it works. The installer showed up 2 days after I payed me $99. He was 4 hours late no courtesy call at all. When he showed up I could smell what I believe was alcohol and the told him I was cancelling and using my right to cancel before 3 days was up. He tried to change my mind I closed the door and had just seen a ad on tv, WOW what a difference more equipment for $99 and more professional and a true know company unlike gaylords. I wish much success and appreciate the professionalism.

Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.


Company: Gaylord security/ADT
Country: USA
State: Washington
City: Kent
Address: 18000 72nd ave s. suite # 200
Phone: 4252277163, 4252983963
Site: gaylordsecurity.com
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