One Kings Lane
Waiting four months for $6,599 refund—why? Internet

Bought an oriental rug from this internet company. Did not like it and returned it as per policy immediately. Have UPS confirmation of accepted delivery January 11.

I cannot get my money back. Repeat. I cannot get them to refund my money.

As of April 13 was told to wait another ten days, that a refund was not forthcoming until they 'found the rug', that it was an 'unauthorized' return. Told me to open a dispute with my credit card company.

What kind of company is this? Bloomberg News interview on YouTube with CEO Doug Mack quotes him saying they hope to make money within a year or two. What is going on with them? Are they honest? Do other people have similar experiences?

Will report back in ten days to let you know if I get my $6,599. Back.

Company: One Kings Lane
Country: USA
Site: onekingslane.com

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