Vertical Blinds Factory
Did not install blinds correctly and refuses to come out and fix them

In March my husbans and that I requested straight and outside shades for three areas within our home. We were necessary to place atleast a-50% deposit along and were educated the shades might consider about four weeks before these were in.

Obviously it got approximately. 6 to 7 months before they arrived in.

Nevertheless, it was not really a really large deal since things occur, we recognized that and simply created rooms.

When The shades were mounted they seemed fantastic. Nevertheless, someday in-May the valance about the wooden outside kitchen shutters dropped. My partner experimented with secure the valance back about the shades also it remained to get a handful of months then it dropped again. After many efforts to secure the valance it's still dangling in the right-side. Additionally, among the slats within the vertical shades within the family room does submit sync using the additional panels, to ensure that after I draw the string to start the shades this 1 panel stays switched the alternative approach.

Well, anyway since I have got fed up with taking a look at the shades showing like this I named the organization (which appears to be family-owned) on 07 Jul 04 and advised them of the problem. Nicely to my amazement I had been educated that I'd need to provide the wooden valance and also the monitoring for that straight family room shades in to the shop. I subsequently advised the individual about the telephone that used to do not understand how to disassemble stated item and maynot they emerge towards the home to repair the issue.

The woman about the telephone subsequently mentioned they don't emerge to achieve that and that I would need to provide the shades into be fixed.in disappointment I informed her I'd contact her back and upon my next phone I talked having a child who advised me they might emerge but there's a $35.00 cost for every group of shades (hence an overall total of 70.00). He also educated me he understood the harm to the shades was from misuse. I in exchange advised him the deterioration of the blinds originated from the first installing the blinds, since you can findnot any kids in the home that may be related to the so-called misuse of the blinds and my spouse and myself equally being within our middle-thirties obviously wouldn't acquire any enjoyment in the so-called misuse of the blinds.

Additionally my spouse and that I seldom start the family room shades since the windows are level using the road and passersby can easily see straight in the home.

Therefore, at the moment I'm certainly discouraged that I will have to become accountable for obtaining the shades in to the shop to become fixed and eventually is likely to be accountable if every other problems happen while I'm attempting to disassemble the product that I'm new to. Whatever happened to good old fashioned-designed customer support and attempting to please the client!!!

Company: Vertical Blinds Factory
Country: USA
State: Illinois
City: Burbank
Address: 8036 S Cicero
Phone: 70834699

  <     >