Steve's Blinds and Wallpaper
Poor customer service

In the centre of Dec, I put an order for picture with Steveis. It had been "in stock." Waited two months. No picture. No emails from their website stating there is a wait. Named the organization and was informed that it had been backordered in the generator and would not maintain till Jan. 6th. After I named them, I recognized that I'd requested the incorrect document. I applied their online purchasing picture to-order the paper, and also the little picture was an identical image towards the proper paper. Our mistake. I instantly named Davidis to fix the purchase. Oh, I am sorry, I was informed. That purchase is planned to become shipped tomorrow. There's nothing we are able to do. Oh, of course if you're likely to deliver it back, you're accountable for return delivery along with a 30% restocking charge. Lastly, after dealing with keep in touch with a person support boss, he decided to matter me a shipping-settled tag and so I might deliver the wrong picture back again to the maker. I'd be accountable for the 30% fee, as which was a producer's fee and never a David's fee.

The tag hasn't come nonetheless. It had been said to be sent to me nearly per month before. I've sent the organization, named them, sent David (today reading above I came across his mail and never the overall one, therefore it might not have reached him, however, you believe somebody might forward it to him for his response.) The picture continues to be sitting in the home. I DID SO purchase the right picture also it was quickly delivered, however it appears no real matter what I actually do, I NEVERTHELESS haven't been sent the delivery tag! I've fiiled a using the Mi BBB about that issue and also the inexcusable insufficient reaction from Steveis.

Company: Steve's Blinds and Wallpaper
Country: USA
State: Michigan

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