Renoma Lighting
Defective Lights

I bought roughly 15 exterior lamps from Renoma Lighting. I'm pleased with the appearance of the lamps however the performance of the lamps is a catastrophe. The very first issue is the fact that just one of both sockets on each one of the lamps works. After I screwed the lamp in to the next outlet of all of the lamps, the lamp jumped and also the outlet turned low-operating. Furthermore, the layer round the wiring for that lamps has damaged. It has quit the wiring uncovered without any protective layer and, on a minumum of one event, I noticed an electric display and smoking originating from among the lamps.

Following The electric display and smoking event, I approached Renoma Lighting and was informed to create in another of the lamps due to their evaluation. Renoma Lighting is roughly one hour from my home but I introduced the lighting due to their evaluation.in the place of changing the light having a fresh one, they insisted that I keep the lighting. Many times later, they approached me and explained that I should have accomplished anything to help make the cables weaken. Yes, they charged me for that cables of the lamps difficult.

I told Renoma that the outside noticeable aspects of the lamps were good but that I had been worried about the security of the lamps and requested them to displace the sockets and wiring. Renoma explained that I really could generate all of the lamps plus they might take a look at them but wouldn't state if they might change them. I expected them when they might substitute the lamps when they seemed to be within the same condition whilst the one I'd formerly introduced in. They declined to concur that the lamps could be changed when they were within the same situation. I discussed that used to do not need to pay for an electrician to get rid of and reinstall my lamps when they weren't likely to change them. They nevertheless declined to accept change the lamps.

Throughout The span of backwards and forwards conversation, coping with the Renoma team continues to be unhappy. I'd have believed that they’d apologize for that trouble and motivate me to switch the faulty electric element of the lamps. Alternatively, they've been aggressive & most recently unresponsive. A different one of the lamps ceased operating lately once the wiring totally damaged. I have approached Renoma many period plus they have merely dismissed my connections. This really is especially complicated thinking about the cable and outlet aren't the costly aspects of the lighting and changing it'd be cheap and simple for them.

I love the appearance of the lamps but coping with Renoma hasbeen so uncomfortable I won’t purchase from their website again.

Company: Renoma Lighting
Country: USA
State: California
City: Los Angeles

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